User Experience Design has grown from the process of designing the interfaces and interactions for websites and applications. As businesses increasingly focus on user centricity, the role of the User Experience Designer has expanded to researching, developing and designing user interaction over multiple touch points with any product, service and experience. The knowledge and skills required to become an effective User Experience Designer include problem definition, research and analysis, user empathy and problem solving, digital design and coding literacy, interpersonal communication and team collaboration.

Accelerate your career in information technology with Melbourne Polytechnic's Diploma of Information Technology. Developed in consultation with industry to teach you general ICT skills, this course helps you turn your passion for innovation and technology into developing a range of practical skills. In the 2019/20 financial year, 53% of employers indicated they intend to increase their permanent IT staff levels and demand for skilled IT professionals is likely to continue growing. Secure your future today with essential ICT problem solving skills that will keep you in demand. You'll learn fundamental skills across a range of IT disciplines. This includes software development, web design, server administration, virtualisation, networking, database design and development, IT project management and systems analysis. Our industry-experienced teachers are passionate and focus on each student's individual progress. Alongside your diploma, you'll also gain highly sought after training and hands-on experience with Cisco Certified Network Associate (CCNA) Routing and Switching in our fully functioning Cisco Lab. You'll also receive Microsoft Technology Associate (MTA) training in Windows Server Administration to maximise your employability.